Progress on Native Mobile Apps

This summer, we have been hard at work building a native mobile experience.  Our goal with this project is to simplify your life while away from your office.  We are designing this companion tool to give you exactly the information and tools you need to successfully complete your appointments and schedule future work.

As you can probably imagine, this is a very big project but we are making good strides toward bringing this app to life.  Our strategy is to develop some core functionality and deliver that to a handful of beta testers.  While collecting feedback on those features we will continue building out the rest of the app.

The core features we’re focusing on first are client management, viewing and managing appointment details, calendar, daily itinerary, and piano service management.  Once those are complete we will move on to invoicing, emails, the call center, LifeCycle management, and many other smaller details.

Our first stage is nearing completion and we hope to deliver it to our first beta customers soon.  Since our demo at the Norfolk PTG convention, we have added client and piano management and focused on a lot of boring (but necessary) behind-the-scenes work.  We’re excited about the progress we’ve made and wanted to share a few screenshots with everyone to let you know what’s coming down the pike.

The side menu navigation in our upcoming mobile app.


A glimpse of the SMART Scheduler results as part of the mobile scheduling workflow.
Simulator Screen Shot Aug 26, 2016, 9.17.58 AM.png
Editing a client’s contact details is easy with helpers like “use current location” which finds and uses the address at your current location.


Simulator Screen Shot Aug 26, 2016, 9.18.48 AM.png
The piano management screen lets you add piano details, record measurements like temperature and humidity, and track service history notes.


The all new “Today” view which collects all information that needs your attention, including your itinerary for the day with Google-provided drive times.






Long Term Support – In the 21st Century

Supporting software in the 21st century is simply different than it was back in the era of DOS.  In the 80’s and 90’s, DOS-based applications ruled business desktops.  Many of these companies struggled to make the leap to graphical interfaces and died a slow, quiet death.

Fast forward to today; everything is different. In the blink of an eye computers migrated from desks to our pockets and the pace of technological innovation accelerated exponentially. iPhone, Android, Google, Apple, Facebook, Twitter, and cloud-based computing quickly took center stage. Small devices and mobile computing became the norm.

So what does this have to do with Gazelle?

Gazelle is built on the technology of today but it doesn’t stop there. Today’s cloud can quickly become tomorrow’s thunderstorm. Keeping pace with the rate of innovation and change in this environment requires every company to  Build – Support –  Innovate – and then Repeat. This cycle is not new, but the pace at which you repeat the cycle is.

The Law of Perpetual Innovation

In order for a technology to survive it must keep pace with changes in the marketplace. For Gazelle this means that we will need to perpetually innovate – as we are already doing! We are in this for the long haul.  While we can’t predict what technology will look like in seven years, we have worked hard to ensure our platform is flexible enough to adapt with these changes.

This level of commitment takes time, energy, investment and focus. As a team we are committed to making this happen. As a customer, your support and feedback is vital and we are honored you have chosen to entrust us with this task. Our promise to you is that we will be a reliable partner as you build your company with Gazelle.



Meet our New Calendar

new calendar

Gazelle’s new and improved calendar is now available! This update will streamline your scheduling process and enable you to save time while creating clients and scheduling appointments.

Thank you to all of our users who have requested that we improve this part of the program! Now that it is here we trust you will agree, what we had before needed to be changed.

To enable the new calendar before August 1st simply go to your calendar and opt-in.

Fighting for Simplicity


“Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away.”  – Antoine de Saint-Exupéry


Designing a program like Gazelle is far more involved than you might think. However, the difficulty is not writing code, it is in keeping it as simple as possible. At the core of any great program is simplicity.

Think about it, if you had to babysit a herd of rabbits:

  • Would you rather it be 1 Million rabbits or 10,000?
  • Would you rather they be male or female?
  • Would you rather them be large or small?

No doubt, keeping track of a herd of rabbits is a monumental task. However you answer the questions above – “less” –  is always going to be the right answer.

One of the biggest assets Luke and Nathan bring to Gazelle is this, they are sticklers for writing simple code. After all, they have to babysit the herd of rabbits they are developing. When they get the call to fix a bug, they don’t want to trip over 1 Million bunnies any more than you do.

Luke and Nathan are not contractors, they are the foundation of this company. And because they will be supporting Gazelle for the long haul, they are working hard to keep it as simple as possible.

The next time you see them, feel free to ask how their code bunnies are doing:)


New Website

website gazelle
We have a new look –

We owe a big “Thank You” to Luke for giving our website a much needed makeover!

For those who don’t know, Luke is an artist and a programmer. He has a passion for making computer programs that are functional and artistically pleasing. This is not always an easy balance when early on your focus is naturally on functionality. However, for the past 18 months he has been telling me

“Tim, we really need to update this website” – I on the other hand kept telling him…

“It’s fine for now, the core product is more important, lets just keep our focus on the important things”.

Well, Luke finally had enough and sent me a few screen shots of what he wanted to do. Once we caught a vision for the new look we both decided we couldn’t live with the old one any longer. With that Luke jumped on the opportunity and we had a new website before sunrise the next day.

Thanks Luke!